Discontinuation of Elmwood Park Zoo Museum Passes

May 26, 2026

(Exton, PA) After careful evaluation, the Chester County Library and Henrietta Hankin Branch have made the difficult decision to discontinue our participation in Elmwood Park Zoo’s Community Pass Program. This decision was made in response to mandated changes to Elmwood Park Zoo’s Community Pass usage procedures, which are incompatible with our Confidentiality of Library Records policy. To uphold patron privacy and maintain consistent service, the library will allow its Elmwood Park Zoo memberships to expire.

The last day Chester County Library’s passes can be used is Tuesday, June 30, and the last day to reserve one of Chester County Library’s Elmwood Park Zoo passes is Friday, May 29. The last day Henrietta Hankin Branch’s passes can be used is Monday, August 31, and the last day to reserve one of Henrietta Hankin Branch’s passes is Friday, July 31. 

We recognize that Elmwood Park Zoo is one of the most popular institutions currently participating in our Museum Pass Program, and we know that their loss will be tangible. To compensate for this loss, we will be adding additional memberships to places like the Brandywine Zoo and the Please Touch Museum, and we anticipate adding new museums and cultural centers to our Museum Pass Program by the end of the summer. 

We appreciate your understanding and look forward to announcing new passes soon. 

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